Ping An Healthcare and Technology Company Limited (“Ping An Good Doctor” or the “Company”; Stock Code: 1833.HK) and Medtronic (Shanghai) Management Co., Ltd. (“Medtronic”) announced a strategic partnership at the 8th China International Import Expo (CIIE) in Shanghai on November 7. This collaboration will leverage both respective strengths in medical technology and digital health services to co-create a dual closed-loop system of “full lifecycle digital health services” and “medical-device-insurance protection.” The initiative aims to provide Chinese patients with more inclusive, accessible, and efficient health management solutions, thereby actively contributing to the implementation of the “Healthy China 2030” strategy.
Medicine + AI: Charting New Paths for Health Management
We are in an era of escalating health demands, and China's health landscape is concurrently undergoing a profound digital transformation. In 2019, the State Council released the “Opinions of the State Council on Implementing the Health China Action,” which laid out a concrete roadmap and blueprint for building a Healthy China, emphasizing prevention as the primary focus and addressing health determinants. In October 2025, the National Health Commission of the People's Republic of China(“NHC”) and five other ministries jointly issued the “Guidelines on Strengthening Chronic Disease Health Management Services at the Grassroots Level,” explicitly calling for the integration of full-spectrum health management services encompassing prevention, screening, diagnosis, treatment, management, and rehabilitation. Public awareness regarding health management has also evolved from merely 'accessing care' to 'receiving quality care,' and further progressed towards 'preventing illness and effectively managing health conditions.'
Currently, advancing disease prevention and enhancing the efficiency of health management have become pressing issues of widespread societal concern. This direction was further underscored by the “Implementation Opinions on Promoting and Regulating the Application of 'AI + Healthcare ',” previously issued by the NHC and other departments, which emphasized deepening the application of AI in areas like chronic disease management, thereby pointing the way for the integrated innovation of “Medicine + AI” and offering new paradigms for health management. Evidently, AI is extending health management services beyond isolated medical interventions to encompass multiple domains, including disease prevention, risk early warning, and lifestyle intervention. This shift is transforming health management from a 'passive response' model to one of 'proactive care and protection.'
For over a decade, Ping An Good Doctor has been deeply rooted in the healthcare ecosystem, consistently maintaining a keen focus on new technologies and continuously developing, exploring, and enhancing medical AI technologies and their applications. By applying deep learning to massive medical knowledge bases, medical consultation databases, and electronic medical record repositories, Ping An has built six world-leading medical databases, encompassing a rich and unique professional data foundation [1], including 37,000 diseases, 220,000 drug instructions, 2 million classic case studies, 30 million medical literature entries, and 1.44 billion consultations. Leveraging proprietary “Ping An Medical Master® ” large multi-modal mode, Ping An Good Doctor can more accurately provide users with personalized, one-stop, and empathetic healthcare services across various scenarios. Notably, based on its newly released “7+N+1” AI medical product matrix, Ping An Good Doctor has innovatively launched a pioneering an AI-assisted multidisciplinary team (“MDT”) platform for complex diseases. This platform has been successfully deployed for breast cancer patients, offering comprehensive diagnostic and treatment assistance throughout the entire process, from initial treatment to rehabilitation. This significantly enhances the efficiency and overall experience of medical care for complex diseases.
Strategic Partnership to Explore New “Medical-Device-Insurance” Integration
In response to the persisting multiple challenges within China's healthcare landscape, such as insufficient service accessibility and continuity, the collaboration between Ping An Good Doctor and Medtronic represents a precise and complementary match. As a flagship member of Ping An Healthcare Ecosystem and the first mainland internet healthcare service platform listed on the Hong Kong Stock Exchange, Ping An Good Doctor leveraged its closed-loop advantage of “data, models, and real-world scenarios”. By establishing two core hubs and entry points – family doctor services and senior care concierge services– it is committed to providing users with a proactive, one-stop, and actionable full-lifecycle health management service system. Medtronic, on the other hand, has cultivated a deep presence in China for over three decades, possessing profound clinical expertise and cutting-edge technological products in areas such as chronic disease management and cardiovascular health.
The two parties are expected to focus their collaboration on the following two key areas:
Firstly, the collaboration will focus on leveraging complementary strengths to empower digital services. Ping An Good Doctor will integrate Medtronic's specialized medical knowledge maps and clinical solution design capabilities in areas such as chronic disease management and cardiovascular health. This integration aims to further enhance the precision and user satisfaction across Ping An Good Doctor's disease management, diagnosis and treatment, medication, and rehabilitation processes. Concurrently, by leveraging Ping An Good Doctor's family doctor team and digital platform, the partnership will break down barriers between 'inpatient treatment' and 'outpatient management,' enabling the realization of end-to-end digital health management, covering the entire spectrum from prevention, diagnosis, and intervention to long-term follow-up.
Secondly, the partnership aims to explore innovative models to alleviate patient burden. Ping An Good Doctor will fully leverage its platform's role as a “service amplifier” and “user connector.” By utilizing its extensive user base and efficient operational system, Ping An Good Doctor will help Medtronic's innovative medical technologies overcome limitations of time, space, and information, thereby serving a wider user base more precisely and accessibly. Together, they will explore innovative models for “medical-device-insurance” integration, develop more flexible payment solutions, and further alleviate patient burden, ultimately making high-quality medical care and cutting-edge technology truly accessible to the general public.
“We are not just providing insurance protection for healthy individuals; we are safeguarding everyone throughout their entire life journey,” stated He Mingke, Chief Executive Officer of Ping An Good Doctor. “Ping An Good Doctor will approach this collaboration with Medtronic with an open mind and a pragmatic spirit, aiming for comprehensive, systematic, and sustained cooperation. We anticipate that both parties will work hand-in-hand to continuously advance this initiative, striving to establish this partnership as an industry benchmark for the seamless integration of innovative digital healthcare and traditional professional medical services.”
“We have always firmly believed that leveraging massive data and AI technologies can drive the healthcare industry towards more precise and efficient development,” said Alex Gu, Senior Vice President and President of Medtronic Greater China. ”This is particularly evident throughout the full lifecycle of chronic disease management and treatment, where it can maximize patient benefits, reduce the societal healthcare burden, optimize the allocation of public and commercial insurance resources, and ultimately build a value-driven, closed-loop health service ecosystem. We eagerly anticipate this collaboration serving as the starting point for deep synergy between our two companies. Moving forward, we will jointly explore further innovative possibilities and drive the high-quality, sustainable development of the healthcare industry.
“Addressing the core pain points in the healthcare sector requires more than the efforts of a single enterprise,” stated Zhong Min, Vice President of Medtronic. “Medtronic looks forward to collaborating with Ping An Good Doctor, hoping that the combination of Medtronic's clinical expertise and Ping An Good Doctor's platform service capabilities will enable us to deliver high-quality medical resources more broadly and precisely to patients in need. This represents a significant step for Medtronic in fulfilling its mission to 'alleviate pain, restore health, and extend life.”
This deep collaboration between Ping An Good Doctor and Medtronic is a milestone partnership, signifying a new stage where healthcare management services are entering a profound integration of “professional medical expertise and digital platforms.” Looking ahead, both parties, with their strong execution capabilities, will drive the implementation of their collaborative initiatives. This partnership offers innovative pathways to alleviate pressing issues such as the uneven distribution of medical resources and fragmented services, jointly contributing sustainable corporate value to the building of a “Healthy China.”
