(HONG KONG, 23 October 2025) Ping An Healthcare and Technology Company Limited ("Ping An Good Doctor" or the "Company"; Stock Code: 1833.HK) announced its results for the nine months ended 30 September 2025 (the reporting period). In the first three quarters of the year, the Company achieved robust growth in its operating performance. Total revenue reached RMB3.72 billion, an increase of 13.6% year-on-year, while adjusted net profit achieved RMB216.1 million, an increase of 45.7% year-on-year. Notably, revenue from the integrated finance business (F-end) and corporate clients (B-end) corporate health management business grew by 21.5% year-on-year, with the number of enterprises cumulatively served exceeding 4,500. The result further demonstrates the effectiveness of the Company's strategy focused on "ensuring stable growth and improving quality and efficiency."
The year 2025 marks the conclusion of China's 14th Five-Year Plan and is a pivotal year for the in-depth advancement of the "Healthy China" strategy. In the first three quarters, driven by factors such as policy deepening, technological iteration, and demand upgrading, China's big health industry demonstrated robust growth and an innovation-driven development trend. As the flagship of Ping An Group's health and senior care ecosystem, Ping An Good Doctor has remained committed to a user-centric approach, further strengthening synergies with the Group to consolidate traffic from the F-end and B-end channels. By combining online and offline resources with comprehensive AI empowerment, it has refined a closed-loop service network centered on online service, seamlessly connecting users to in-store, in-company, and in home services.
Deepening "Insurance + Health Care" Synergies, Rapid Expansion in Corporate Health Management
During the period, the Company further advanced its "insurance + health care" synergistic model, deepening the "insurance + health and senior care membership" service system to enhance product and service competitiveness and broaden its collaboration with financial payers. As of 30 June 2025, Ping An Group’s retail customers entitled to service benefits in the health and senior care ecosystem, accounting for almost 63% of the Group’s nearly 247 million customers, had 1.5 times more contracts and 4.1 times higher AUM per capita respectively than those not entitled to these service benefits. Meanwhile, in the first half of 2025, customers entitled to service benefits in the health and senior care ecosystem contributed nearly 70% of Ping An Life's new business value (NBV). Regarding home-based senior care service, the Company focused on refining services such as medical care, health management, emergency rescue, and remote care. It also joined hands with enterprises, universities and research institutes to establish and release two association standards for smart senior care platforms, driving the standardization of the industry. By the end of the reporting period, the number of users entitled to home-based senior care benefits increased by 41% from the end of 2024.
In terms of corporate health management, the Company continues to gain insights into workplace health needs while consistently enhancing its product system, channel development, and operational service capabilities. During the reporting period, the Company worked with Ping An Group by jointly introducing the "commercial insurance + health care fund + health care service" solution. This initiative provides a wide range of corporate clients with customized services, including Workplace Clinics, in-company activities, and corporate health dashboards, offering employees premium experiences with services such as health checkups, chronic disease management, medical visit assistance, consultation with renowned doctors and convenient medicine purchase. In the first three quarters of 2025, the Company served more than 4,500 corporate clients, with the number of B-end paying users up 30.6% year-on-year, maintaining solid growth momentum.
Enhanced Family Doctor Service Efficiency with Comprehensive AI Empowerment
In recent years, the Company has steadfastly implemented Ping An Group's "integrated finance + health and senior care" dual-pronged strategy. By integrating online and offline resources and fully empowering business applications with AI, it has refined the closed‑loop services which focus on the online service and integrate with in-store, in-company, and in-home services. Certified by Peking University International Hospital and the World Organization of Family Doctors (WONCA), and supported by healthcare AI and a premium “online, in-store, in-company and in-home” service network, the family doctor team provides users with proactive, full-lifecycle healthcare management services, covering consultation, diagnosis, and treatment. By the end of the reporting period, the Company had over 40 million users entitled to family doctor service benefits.
As the sole corporate participant in the drafting of China’s first group standards in family doctor services, the Specification for Remote and Internet-based Family Doctor Health Care Services, the Company, in collaboration with multiple industry associations and authoritative experts, continues to promote the standard's application in 100 cities nationwide. As of now, pilot units for this standard have been established in cities including Guangzhou, Shenzhen, Jinan, Beijing, Hangzhou, and Chengdu. This initiative, which aligns with the National Strengthening Primary Healthcare Services and the Three-Year Action Plan for Contract Family Doctor Services, has been well received by primary healthcare institutions across the country.
Furthermore, with comprehensive AI empowerment across all scenarios, the Company has continued to deepen its application, enhancing the quality and efficiency of its professional medical services. During the reporting period, the Company introduced the "7+N+1" medical AI product system, creating a closed loop of "data + model + scenario." The accuracy rate of multidisciplinary team (MDT) complex disease treatment has now been elevated to nearly 90%, contributing to a 52% year-on-year reduction in the average service cost per family doctor user.
Since its establishment in 2014, Ping An Good Doctor has seized policy opportunities, understood user needs, and built a robust medical service barrier, growing into a leading domestic provider of health and senior care management services. By creating a closed-loop service network centered on the online service integrating with in-store, in-company, and in-home services, and by continuously optimizing product and service quality and advancing technological application, Ping An Good Doctor has steadily advanced towards its vision of "providing every enterprise with a healthy workplace, every family with a dedicated doctor, and every user with a healthy, long life." Looking ahead, the Company will continue to strengthen its synergy with Ping An Group and promote the digitalization and AI-enablement of its core services. By delivering a more integrated experience to enhance its reputation and user satisfaction, Ping An Good Doctor will continue to co-create a better life of workplace and family health with its customers.
